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PRIVACY POLICY

Information We Collect

Privacy Policy

Last Updated: 2024/01/21

At LSA Lubrication Services Africa (“LSA,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or interact with our services.

Information We Collect

We may collect various types of personal information to provide you with the best possible experience when you visit our website or engage with our services. The types of information we may collect include:

  • Contact Information: This includes your name, email address, phone number, and postal address. We collect this information when you contact us, request information, or use our services.
  • Communication Data: We may collect records of your correspondence with us, including emails, chat messages, and phone calls.
  • Usage Data: When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, operating system, and browsing behavior.
  • Marketing and Communication Preferences: We collect data about your preferences regarding marketing communications from us, including whether you wish to receive promotional emails from us.

How We Use Your Information

We use your personal information for various purposes, including but not limited to:

  1. Responding to Your Requests: We use the information you provide to respond to your inquiries, requests for information, or customer support needs.
  2. Providing Services: If you engage with our services, we may use your information to deliver those services effectively.
  3. Marketing: We may use your contact information to send you promotional materials, newsletters, and updates about our products and services, subject to your consent where required by law.
  4. Improving Our Services: We analyze usage data to improve our website’s functionality, content, and user experience.
  5. Legal Compliance: We process your personal information to comply with legal obligations, including tax and accounting requirements.

Data Security

We are committed to protecting your personal information and have implemented appropriate security measures to safeguard it. However, please be aware that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before interacting with them.

Your Choices

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can request that we correct inaccuracies in your personal information.
  3. Deletion: You can request the deletion of your personal information, subject to legal obligations.
  4. Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you by posting the updated policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

LSA Lubrication Services Africa
Unit B, 128
Koornhof Road
Meadowdale, Germiston
South Africa

Email: sales@lsalubrication.com
Phone: +27 11 027 6471

We are committed to protecting your privacy and will address any inquiries or concerns promptly.